I. Information Privacy Policy
We only collect personal information such as name, postal address, email address, phone number, etc. when customers voluntarily provide this information to us. This information is used to meet your specific needs unless you permit us to use it in another way.
We may also collect information about website visits including the number of pages customers view, the number of links you click, and related information when you connect to IELTS Sample Bank. Information that your browser uses to access our website is also collected, including: IP address, browser type, language used, and the time browsers access the site.
Information We Collect:
- Personal details when voluntarily provided (name, email, address, phone)
- IELTS study goals and target scores
- Website usage data (pages viewed, links clicked, time spent)
- Technical information (IP address, browser type, language, access times)
- Educational preferences and learning progress
II. Use of Personal Information
We use information collected through our website to:
- Answer customer inquiries and questions
- Provide you with the latest information about IELTS Sample Bank
- Serve as a basis for upgrading website content and interface
- Conduct customer surveys and feedback collection
- Promote IELTS Sample Bank products and services
We may use customers’ personal information to contact them through various forms such as introductory letters, invitations, order confirmations, thank you messages, information about services and products, events, or recruitment information in cases where customers register to receive email notifications.
Specific Uses Include:
- Providing access to IELTS sample materials and practice tests
- Sending educational newsletters and study tips
- Customizing learning recommendations based on your goals
- Improving our platform based on user feedback
- Offering customer support and technical assistance
III. Sharing Personal Information
We are committed not to share personal information with any third party except in cases where we must comply with requests from competent authorities such as state agencies, or according to legal regulations.
We will provide specific notice if we must provide information to third parties. We are committed to sharing information only with customer consent.
Limited Sharing Circumstances:
- Legal requirements from government authorities
- Court orders or legal processes
- Protecting our legal rights and preventing fraud
- Service providers who assist in website operation (with strict confidentiality agreements)
- Emergency situations involving user safety
Third-Party Service Providers: When necessary, we work with trusted partners for:
- Payment processing (with encrypted, secure transactions)
- Email delivery services (for educational content)
- Website analytics (using anonymized data)
- Customer support tools (with privacy protections)
IV. Access to Personal Information
At any time, customers can edit their personal information through the links we provide on our platform.
Your Rights Include:
- Viewing and downloading your personal data
- Correcting inaccurate or outdated information
- Updating your communication preferences
- Requesting deletion of your account and associated data
- Opting out of marketing communications at any time
Account Management:
- Easy-to-use account dashboard for information updates
- One-click unsubscribe from email communications
- Secure password reset and account recovery options
- Control over what information is shared and how it’s used
V. Personal Information Security
All personal information is stored and secured in IELTS Sample Bank’s system.
IELTS Sample Bank has appropriate technical and security measures to prevent unauthorized access and misuse of customer information. Customer information is protected using international standard technologies such as SSL, encryption protocols, and secure data storage.
Customers must not use tools or programs to interfere with the system or any method that changes the data structure of IELTS Sample Bank. In cases of violation, we have the right to transfer customer information to competent authorities for handling according to legal regulations.
Security Measures:
- SSL encryption for all data transmission
- Secure servers with regular security updates
- Access controls and authentication protocols
- Regular security audits and vulnerability assessments
- Employee training on data protection and privacy
Customer Responsibilities:
- Keeping login credentials secure and confidential
- Not sharing account access with unauthorized persons
- Reporting suspicious activities or security concerns immediately
- Using strong passwords and enabling two-factor authentication when available
VI. Use of “Cookies”
IELTS Sample Bank may use “Cookies” to help personalize and enhance customers’ experience on our website.
Cookies are not used to run programs or introduce viruses into customers’ computers. Cookies can only be read by the website domain that issued the cookie to the customer.
Customers can completely agree or refuse to use cookies. However, refusing cookies may affect some services on the IELTS Sample Bank website.
Cookie Types We Use:
- Essential cookies for website functionality
- Performance cookies to understand how you use our site
- Functionality cookies to remember your preferences
- Analytics cookies to improve our services (anonymized data)
Cookie Management:
- You can control cookie settings through your browser
- Opt-out options available for non-essential cookies
- Clear instructions provided for managing cookie preferences
- Regular review and updates of cookie policies
VII. Policy Changes
We may completely change the policies on this page without prior notice, to suit the needs of IELTS Sample Bank and customer needs. We will update the time stamp below when changes are made.
Change Notification Process:
- Material changes will be prominently displayed on our website
- Email notifications sent to registered users for significant updates
- Updated “Last Modified” date clearly shown at the top of this policy
- Archive of previous policy versions available upon request
Your Continued Use: By continuing to use IELTS Sample Bank after policy changes are posted, you acknowledge and accept the updated terms. If you disagree with changes, you may discontinue use of our services and request account deletion.